We collect two types of information:

• Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information, such as your name, email address, phone number, shipping address, and payment details.

• Non-Personal Information: We may automatically collect non-personal information when you visit our website, such as your IP address, browser type, operating system, and usage data (e.g., pages you visit, time spent on the site).

We use the information we collect for the following purposes:

• To process and fulfil your orders
• To send you order updates, promotions, and newsletters (if you've opted in)
• To improve our website, products, and customer service
• To respond to customer inquiries and provide support
• To comply with legal obligations and enforce our terms and policies

We take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and secure payment gateways, to protect your data. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or conducting business operations. These third parties are required to keep your information confidential and use it only for the purposes for which we engage them.

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us track and personalise your browsing experience. You can manage your cookie preferences through your browser settings. If you disable cookies, certain features of our website may not function properly.

You have the right to:

• Access, correct, or update your personal information
• Request the deletion of your personal information
• Opt-out of receiving promotional emails and newsletters by clicking the unsubscribe link in emails or contacting us directly

To exercise any of these rights, please contact us at [email protected]

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our products are designed for children, but we do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information from our records.

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Sprout Story
E: [email protected]

P: 0415 336 445

3 Thompson Street

Dry Creek SA 5094